Frequently Asked Questions

*Alert 1/1/2023*

On 1/1/2023, we enhanced our online presence by upgrading our online store to thousands of new products available. This will require you to re-register for your online account. Please let us know if you have any questions.

1. Who are we?

Firearms International is a family-operated business based in Honolulu, Hawaii. We are a nationwide wholesaler of firearms and ammunition. In addition to this, we are the only international firearms and ammunition importer in Hawaii.

2. Do we have a physical gun store?

Yes, we do. Our store location is 1150N Nimitz Hwy. Store #5, Honolulu, HI 96817. Click to see Google maps

3. Can I walk in and buy firearms and ammo?

Yes, you can and you can go online and make a purchase at your convenience. If you are in a rush because it's Saturday and you need ammo for range, let us know and we will accommodate in-store pick-up for you.

4. How can I place an order online?

Visit our website and select the desired category. Please make sure to check off Available In-Store Today under Filter Products on the left. This will show you what products we have on hand in the store available for same day pick up. 

Next step is to choose desired firearms or ammo and the quantity. Proceed to checkout and choose store pick-up. Once your order is paid and placed, items purchased will be secured and waiting for your pick-up. We will contact you to arrange your pick-up time. Simple.

If you purchase items that need to be shipped from our mainland warehouse, we will inform you when the item arrives so you can pick it up. 

5. Should I choose in-store pick-up or ship to FFL at my online checkout?

Please choose in-store pick up to avoid shipping charges. Firearms pick-up will be in-store only unless you are buying out of state. Ammo can not be shipped, unless you are buying larger quantities. Please contact us to receive quote and shipping info.

6. Once I purchase my item online, how do I know when to pick it up?

Once you place the order, you will be contacted within 12hrs via text or email and asked to book a convenient time for your order pick-up.

7. Can I pay cash for my order?

Yes, In-store purchases can be cash or credit card.

8. Can I use Firearms International, LLC for my FFL transfer, and how much does it cost?

Yes, you can use Firearms International, LLC for FFL transfers.

Before you make your purchase please let us try to price-match your online order. If we can, you can purchase firearms from us.

For existing customers, the FFL transfer fee is waived for one FFL transfer per year (one firearm is one FFL). Customer needs to be a paying customer in the same year when FFL transfer is happening.

The FFL fee is $39.99 per item.

9. I don't see the caliber of ammo I use, what should I do?

If you don't see your caliber in our store, email us and we will put it on the waitlist, and make an effort to include your caliber with our next inventory order. Our email is:

10. Do you ship to neighboring islands?

As of now, we are only able to ship larger quantities and case sizes. The minimum shipment is 5 cases. The shipping cost is $250 per pallet.

11. Do you offer LEO, military, first responders and veterans discount pricing?

Firearms International, LLC, proudly supports LEO, military personnel, first responders, and veterans.  LEOs, first responders  military personnel and veterans have a flat 10% discount on ammo and 5% discount on firearms. Contact us for online code if you are making online purchase.

12. I really don't have any questions but I want to talk to someone, what should I do?

That is ok, we can always chat about something guns and ammo related :-)

13. What are your hours of operation?

Our online store is open 24h, 7 days a week. The store is open Monday through Friday 8:30 am-5:00 pm, Saturday 10:00 am - 4:00 pm.

For any additional question or concerns, please contact us!

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